UK time is: 01:47:19
Vital Login
Social Login

Choose your club

Other Sites

Network Navigation

Vital Partners

'If It's Football, It's Vital'

RUFC - Club apologise for ticket problems

Rotherham United fans have been spitting feathers over the ticket fiasco that has somewhat quelled their euphoria at the thought of their team getting to Wembley.

Phone lines and Internet lines opened at mid-day last Friday and almost immediately it was obvious there was a problem with some people's season ticket numbers.

That seemed to have been sorted by the start of this week but then other problems arose, such as Ticketmaster, who were organising the Millers' Wembley Play-Off tickets, suddenly, on occasions, stopped selling more than one ticket at a time and not taking group bookings.

Speaking to The Advertiser, Chief Operating Officer, Paul Douglas has apologised for any inconvenience while admitting that Ticketmaster's reluctance of releasing certain tickets at certain times was due to a request made by the club to try and keep fans close together to create a better atmosphere.

'We didn't just want a scattergun approach to selling tickets,' Mr Douglas said, 'and we learned from Rochdale's experience of having fans spaced out that we wanted to ensure that each seating block was full before opening another. If this has meant that some people have been inconvenienced then we apologise.'

Speaking about selling the tickets through Ticketmaster, Mr Douglas explained, 'We had to submit plans of our ticket sales to the FA and it soon became clear that, with the limited parking at Barbot Hall, there was no way we could sell twenty thousand plus tickets. By Monday night eleven thousand tickets had been sold and we could never have hoped to achieve that by ourselves.

'Hopefully, for all those who have had a negative experience there are hundreds who have got hold of tickets easily.'

Ticket sales have been tapering off a bit over the last few days and I know of two groups of people - about eighteen in all - who were so frustrated with trying to get sat together they have decided to watch together at home. OK, that's only around five hundred pounds in lost ticket revenue, but surely those five hundred pounds is a lot to a club like Rotherham United?

And, not everyone has the internet or a credit/debit card to use. Let's hope, if we have to go up via the play-offs again in the near future, that something better than this can be sorted out.

Me, yes, I had a problem getting tickets on the first day - it was a problem that stemmed from a computer failure at the club at the start of the season. It happens, we all know what computers are like, but we also know that people, in this day and age, have to learn to think on their feet - once the first person complained about not being able to get tickets on-line then, surely, it should have been sorted straight away?




Use your social login to comment on front page articles. Login using you Facebook, Twitter, Google or LinkedIn accounts and have your say!



Click here to join in the debate on the club forum.

The Journalist

Writer: Herringthorpe  Mail feedback, articles or suggestions

Date:Friday May 28 2010

Time: 8:47AM

 

Have Your Say

Log in...
with your social network     OR     with your Vital account

Recent Rotherham United Articles

RUFC - Big Guy Back With Millers (Monday July 28 2014)

RUFC - Q & A With A Royal! (Monday July 28 2014)

RUFC - Injury Update (Saturday July 26 2014)

RUFC - Raynor Post Tamworth (Saturday July 26 2014)

Millers Lose Friendly (Saturday July 26 2014)

Nine Goals For Millers (Saturday July 26 2014)

RUFC - Watford Tickets On Sale (Saturday July 26 2014)

Archived Rotherham United Articles

List All Vital Rotherham Articles
Have your say
Click here to suggest an article
Click here to suggest a poll

Vital Members League (view all)

1. rybel_b 1197
2. herringthorpe 876
3. sixpence 297
4. miller4life 168
5. mos60 145
6. MILLER NEZ 36
7. mvmiller 21
8. Millie Miller 17
9. nogginthenog 10
10. zipadeedoodah 6

League Results (view all)

Latest Results

League Table (view table)

Team P W D L GD Pts
17. Millwall 0 0 0 0 0 0
18. Norwich 0 0 0 0 0 0
19. Reading 0 0 0 0 0 0
20. Rotherham 0 0 0 0 0 0
21. Sheff Wed 0 0 0 0 0 0
22. Watford 0 0 0 0 0 0
23. Wigan 0 0 0 0 0 0

Breaking League News

Brentford Turn Down Latics Bid For Forshaw
Wigan : 28/07/2014 20:50:00
Clarke Returns to Familiar Settings
Huddersfield : 28/07/2014 20:31:00
LUFC White set to miss start of season
Leeds Utd : 28/07/2014 20:30:00
Benedicic close whilst Viviani is still in talks
Leeds Utd : 28/07/2014 20:11:00
Jo Inge Berget Signs For Celtic
Cardiff : 28/07/2014 19:59:00

Current Site Poll (view all polls)

With Gerrard announcing his international retirement who should take over the skippers armband
Suggested By:  
Wayne Rooney 25%
Gary Cahill 25%
Joe Hart 25%
Other 25%